You can always contact and send a message from your dashboard to our customer service. They will respond to your queries with a maximum of 12 hrs. to update you about the status of your order. The customer service representatives are responsible for the final check and make sure that your order is always delivered on time.
We take all possible steps to provide secure transactions to our customers. We do not store credit card data for security reasons unless you allow us. We make sure the confidentiality of our customers and any information the customer provides to TWT will be treated with complete confidentiality.