FAQ

All different field of translation including medical, legal, commercial, academic and general translation, Through distinguished translators.
We guarantee the document's original layout and format without changing the style or format.
You can always contact and send a message from your dashboard to our customer service. They will respond to your queries with a maximum of 12 hrs. to update you about the status of your order. The customer service representatives are responsible for the final check and make sure that your order is always delivered on time.
Our prices are based on the number of words in your document. When you attached or typed all the content on the order page, calculator  will automatically calculate the words and cost.
There is no minimum order size. However, if you order a translation of fewer than 100 words, we will apply the price of a 100-word translation to cover our production costs.
This depends on the urgency of your order. In some case, if your document is more than 200 pages it will be analyzed, and you will be updated regarding the delivery date and time.
We accept the following payment methods:
• Major credit cards (Visa, MasterCard), processed on a secure server
• SADAD

You can upload  your documents as an attachment during the order process on the order page. In case if there is any change later in the document, you can contact us directly from your dashboard.
If your files are larger, we will provide you with a solution and a link to our server or one of our representatives will visit to collect the documents.
You can place an order by choosing service from our services on the main page.
Our writers are qualified with high experience to work on your order.
We take all possible steps to provide secure transactions to our customers. We do not store credit card data for security reasons unless you allow us. We make sure the confidentiality of our customers and any information the customer provides to TWT will be treated with complete confidentiality.